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Task:
Listern to the sound file.
You are negotiating
delivery periods for machines you have ordered with the supplier. To help you with each answer you are given some
information in the record script below and a number, which refers back to
the Data file.
Supplier
Well, let’s get started. You know, with this delivery problem I’m sure
there’s room for negotiation.
You (1:
cautious)
Supplier
Right, well this is how we see it. We can deliver the first machine in ten
weeks, and install it four weeks after that.
You (3:
long delivery period)
Supplier
Well, these are in fact the usual periods. It’s pretty normal in this kind
of operation. Did you expect we could deliver any quicker?
You
(2: 6 weeks maximum delivery; 4 weeks installation)
Supplier I
see what you mean, but that would be very difficult. You see we have a lot
of orders to handle at present, and moving just one of these machines is a
major operation. Look, if I can promise you delivery in eight weeks, does
that help?
You (4:
too late)
Supplier
Ah-ha! Well, look ... er ... You want the machine in six weeks.
Now that is really a very short
deadline in this business. You said that you couldn’t take it any later, but
couldn’t your engineers find a way to re-schedule just a little, say another
week?
You
(5: refuse)
Supplier
Well, you really are asking us for something that is very difficult. I’ve
already offered you seven weeks. I’ll have to consult with my colleagues and
come back to you, but I can’t see what we can do.
You (6:
if deliver in 6 weeks perhaps talk about further order)
Supplier
Well, on that basis I suppose we might be able to look at some kind of
arrangement. In fact, if you can promise another order I think we could
accept your terms.
You
(7: 6 weeks delivery; 4 weeks installation; decision on next order by 26th
of this month)
Supplier
Exactly. If you could confirm this in writing I ...
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